MonacoKSA
MonacoKSA

Terms and Conditions

By using the MonacoKSA website or services, you agree to these Terms and Conditions. Please read them carefully before placing an order.

Effective Date: March 12, 2026

1. Orders & Availability

  • All orders are subject to product availability and delivery coverage.
  • We may substitute flowers or packaging with items of equal value when needed to preserve quality and delivery timing.

2. Pricing & Payment

  • All prices are listed in Saudi Riyals unless stated otherwise.
  • Payment must be completed successfully before an order is confirmed for preparation or delivery.

3. Delivery

  • Delivery windows are estimates and may be affected by traffic, weather, or recipient availability.
  • Customers are responsible for providing accurate recipient and address information.

4. Changes, Cancellations & Refunds

  • Requests to change or cancel an order are handled based on preparation status and delivery timing.
  • Refunds or replacements are reviewed case by case for damaged, incorrect, or failed deliveries.

5. Use of Website

  • You agree not to misuse the website, interfere with services, or submit false or unlawful information.
  • MonacoKSA may update or remove website content, products, or features without prior notice.